Terms and Conditions
Article 1 – Purpose:
These terms and conditions define the terms and conditions of use of the LIVE AGENCE - FZCO website, accessible at: www.live-lagence.com, as well as the general terms and conditions governing the sale of services offered by the agency. They also specify the rights and obligations of users and the website publisher.
By accessing the website and/or placing an order, the user acknowledges that they have read these terms and conditions and accept them without reservation.
Article 2 – Website publisher:
The website is published by the company: LIVE AGENCE - FZCO
Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
Licence number: 60956
Email: contact@live-lagence.com
Article 3 – Hosting:
The website is hosted by:
Wix.com Ltd.
Website: https://fr.wix.com
Article 4 – Intellectual property:
All content on the website (text, images, videos, graphics, logos, sounds, software, etc.) is the exclusive property of LIVE AGENCE - FZCO, unless otherwise stated.
Any reproduction, representation, modification, adaptation, or distribution, in whole or in part, without prior written authorisation is strictly prohibited and constitutes an infringement punishable by law.
Article 5 – Access to the website:
The website is accessible free of charge to any user with Internet access. Connection and network usage costs remain the responsibility of the user.
LIVE AGENCE - FZCO reserves the right to suspend, limit or interrupt access to the website for maintenance or updating purposes.
Article 6 – Personal data:
Personal data collected via the contact form is used exclusively for processing user requests. It is not transferred or sold to third parties without consent.
In accordance with the legislation applicable in the United Arab Emirates, users have the right to access, modify and delete their data, which they can exercise by contacting: contact@live-lagence.com
Article 7 – Services offered:
LIVE AGENCE offers services in the following areas:
Communication & branding
Press & public relations
Audiovisual production & post-production
Events
Influencer campaigns & talent management
Details of each service are provided via the website, commercial proposals or personalised quotes.
Article 8 – Orders and quotes:
All orders for services require the prior acceptance of a quote signed by the client. This acceptance may be accompanied by a deposit if mentioned. Acceptance of the quote constitutes a contractual commitment.
Article 9 – Rates and payment terms:
Rates are expressed in [euros / AED dirhams / USD dollars], excluding taxes unless otherwise stated. Payment terms (deposit, balance, due dates) are specified in each quote.
In the event of late payment, penalties may be applied in accordance with the terms and conditions stated in the quote.
Article 10 – Ownership of deliverables:
The delivered content (visuals, videos, concepts, etc.) remains the property of LIVE AGENCE - FZCO until full payment for the service has been received.
Article 11 – Confidentiality:
LIVE AGENCE - FZCO and the client undertake to keep all information exchanged in the context of the services strictly confidential, unless otherwise required by law.
Article 12 – Liability:
LIVE AGENCE - FZCO makes every effort to provide accurate and up-to-date information on its website. However, it cannot guarantee the accuracy or completeness of the content.
LIVE AGENCE - FZCO declines all responsibility in the event of interruption, malfunction, error or direct or indirect damage resulting from the use of the website or the services provided.
Article 13 – Hypertext links:
The website may contain links to other external websites. LIVE AGENCE - FZCO does not control these resources and accepts no responsibility for their content or operation.
Article 14 – Force majeure:
Neither party shall be held liable in the event of non-performance or delay in performance due to force majeure (pandemic, natural disasters, war, etc.).
Article 15 – Modification of terms and conditions:
LIVE AGENCE - FZCO reserves the right to modify these terms and conditions of use and sale at any time. Users are invited to consult them regularly.
Article 16 – Applicable law and jurisdiction:
These terms and conditions are governed by the laws of the United Arab Emirates. In the event of a dispute, the parties shall seek an amicable solution. Failing this, the courts of Dubai shall have exclusive jurisdiction.